Welcome to Survey Equipments Australia. These Terms and Conditions govern your use of our website https://www.surveyequipments.com.au/ and the purchase of products and services from us. By accessing our website or placing an order, you agree to comply with these terms. Please read them carefully.

1. Electronic Communications

When you visit Survey Equipments Australia or send emails to us, you are communicating electronically. By doing so, you consent to receive communications from us electronically, whether via email or through notices posted on our website. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

2. Copyright and Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, icons, digital downloads, and data compilations, is the property of Survey Equipments Australia or our content suppliers and is protected by national and international copyright laws.

You may not reproduce, distribute, display, sell, license, or exploit any content on this website without our express written permission.

3. Licence and Site Access

We grant you a limited, revocable, and non-exclusive licence to access and use our website for personal and business-related purchases. This licence does not include:

  • Commercial resale or use of this website or its contents.
  • Collection and use of any product listings, descriptions, or prices.
  • Any derivative use of this site or its contents.
  • Downloading or copying of account information for the benefit of another merchant.
  • Use of data mining, robots, or similar data gathering and extraction tools.

Any unauthorised use terminates the permission or licence granted by Survey Equipments Australia.

4. Your Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You accept responsibility for all activities conducted under your account. If you are under 18, you may use our website only with the involvement of a parent or guardian.

We reserve the right to refuse service, terminate accounts, remove or edit content, and cancel orders at our discretion.

5. Reviews, Comments, and User-Generated Content

Visitors may post reviews, comments, and other content, provided that the content is not:

  • Illegal, obscene, threatening, defamatory, or infringing on intellectual property rights.
  • Containing viruses, political campaigning, or unsolicited commercial solicitations.
  • Misleading or impersonating another person or entity.

By posting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media.

We reserve the right to monitor and remove any user-generated content at our discretion.

6. Copyright Complaints

We respect intellectual property rights. If you believe your work has been copied in a way that constitutes copyright infringement, please contact us with relevant details.

7. Delivery, Risk and Consumer Rights

We take reasonable steps to ensure orders are delivered safely to the address provided at checkout. Nothing in these Terms transfers risk or limits our responsibility in a way that excludes rights or remedies that cannot be excluded under the Australian Consumer Law.

8. Product Descriptions

We aim to describe products accurately and keep product information current. If goods are materially different from their description, faulty, unsafe, or otherwise fail to meet a consumer guarantee, the remedies available under the Australian Consumer Law apply. Nothing in these Terms limits those rights.

9. Pricing and Payments

  • All prices displayed on our website are in Australian Dollars (AUD) and are inclusive of GST.
  • We strive to ensure that pricing information is accurate but do not guarantee that all displayed prices are error-free. In the event of a pricing error, we reserve the right to cancel or refuse orders.
  • All payments must be made at the time of purchase using the available payment options on our website.

10. Shipping and Delivery

  • We currently deliver to addresses within Australia using suitable courier and postal services.
  • Estimated processing and delivery timeframes are set out in our Shipping Policy and may vary by destination and circumstances outside our reasonable control.
  • If a shipment is lost, damaged or materially delayed, contact us so we can investigate and provide any remedy required by law.

11. Returns and Refunds

Our Refund and Returns Policy forms part of these Terms. It includes our voluntary change-of-mind arrangements and explains statutory remedies for faulty, damaged, unsafe, incorrectly supplied or misdescribed goods.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms or our Returns Policy excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, restricted or modified.

12. Third-Party Links and Services

Our website may contain links to third-party websites. These are provided for your convenience, and we do not endorse or take responsibility for their content, services, or products. You should carefully review their terms and policies before engaging with them.

13. Warranties and Liability

To the maximum extent permitted by law, we exclude warranties or liabilities that may lawfully be excluded. However, nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law where doing so would be unlawful.

Where liability can lawfully be limited, any limitation will apply only to the extent permitted by law and will not reduce rights available for major failures, faulty goods, misdescription or other statutory consumer guarantees.

14. Applicable Law

By using our website, you agree that the laws of Australia will govern these Terms and Conditions, without regard to conflict of laws principles.

15. Dispute Resolution

If a dispute arises, please contact us first so we can try to resolve it promptly. Nothing in these Terms requires a consumer to give up rights to contact a regulator, tribunal or court, or to use any other dispute-resolution process available under Australian law.

16. Modifications to Terms and Policies

We reserve the right to modify our Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our website signifies your acceptance of any revised terms.